#100 매릴랜드 식품제조/수입/유통/판매 기업 전산관리

 

 

 

 

[기본정보]

 

- 근무지역: Hanover, MD
- 포 지 션: IT Associate
- 근무시간: 월-금, 오전 8:00 - 오후 5:00 (주 40시간)
- 인턴 근무지 상주 직원수( 현시점 기준): 200명
- 급여조건: $18.00/Hour

 

 

[업무상세 정보]

 

<Summary>
The IT Associate position is responsible for performing all aspects of customer service and support
related to our company’s IT infrastructure. Key areas of responsibility include providing end user
support for company’s IT systems, procuring, and maintaining the company’s IT assets, managing IT
system projects, and controlling access to company data.

<Essential Duties and Responsibilities>
 Ensures network uptime via monitoring of usage, maintenance of equipment, regular backups,
and proactive problem solving.
 Plans, coordinates, and implements an effective network security strategy.
 Ensures the company’s confidential data and systems are protected from outside threats.
 Continually evaluates the company’s asset requirements and procures
hardware/software/devices at competitive prices.
 Maintains records of company’s technology related assets according to needs of the finance
department.
 Provides useful training to employees on how to use company technology and software.
 Response to “Help Desk” requests in a timely and thorough manner.
 Maintains records and keeps track of all information to create reporting on issues and their
resolutions.
 Quickly and correctly identifies the user’s issue or problem, recommends efficient and lasting
solutions, executes solutions.
 Manages access to company data stored in system databases (e.g., ERP, WMS, etc.,)
 Responds to data requests in a timely and thorough manner.
 Assists in creating reporting for other teams within the company.
 Queries data to help users answer operational questions.
 Continually develops a deep understanding of our organization’s technology infrastructure,
hardware, software, and user needs.
 Develops broad knowledge of best practices for addressing above areas.
 Provides useful training to employees on how to use company technology and software.
 Work with designated project managers and department stakeholders to document work
processes and requirements.
 Develops use cases and test scripts for system implementation.
 Develops subject matter expertise in systems configurations, data structures, and processes.
 Other duties as assigned.

 

[요구사항]

 

1. Relevant experience in tech support or customer service role or an equivalent skillset
2. Strong computer skills and technical knowledge
3. Strong troubleshooting and problem-solving ability
4. Strong customer service and communication skills
5. Ability to work overtime and long-term business trip

 

 

 

[대중교통]

 

대중교통 이용은 어려운 지역입니다. 자차 혹은 Uber/Lyft 등을 이용한 출퇴근을 고려해야겠습니다.
현재 인턴들의 대부분도 자차를 이용에 출퇴근을 해결하거나, 회사내 직원들과 카풀을 어레인지하여 이용하고 있다고 합니다.

 

 

[참고사항]

1969년 최초 설립이래 미주지역의 대표 한국계 언론사의 Digital 전문 지점입니다. LA 본사와 같은 건물을 사용하며, 샌프란시스코, 시카고, 뉴욕 등 각 도시에 지점이 있습니다.
Radio Seoul이라는 한국 교포를 위한 지역 대표 라디오 채널도 함께 운영중에 있으며, 최근에는 VOD 서비스를 제공하는 한국TV 채널도 오픈하여, 각종 미디어 사업으로도 영역을 확장하고 있습니다.

 

메릴랜드주는 워싱턴 DC에서도 가깝게 위치해 있으며, 항구가 유명한 주 입니다. 핸오버 도시는 워싱턴에서 차로 약 30분 정도 거리에 위치해있습니다.내셔널 아쿠아리움, 식스 플래그스, 더 월터스 아트 뮤지엄, 그렛폭포 등 놀거리 볼거리가 풍부하고 문화생활을 하기 좋은 도시입니다.